First Nations Engagement Coordinator

About Us

Welcome to Country is a First Nations’ led and operated not-for-profit social enterprise. We are driven by our purpose to support and sustain greater economic independence of First Nations entrepreneurs to continue preserving their cultural practices and sharing culture to the world on their own terms.

Welcome to Country operates a premium marketplace for Aboriginal and Torres Strait Islander experiences, immersions and products. We also provide a range of First Nations professional services to Corporate and Government clients.

Our growing team of 15 is a diverse group of people who are empathetic, motivated, creative and most importantly, who are driven to showcase and support Aboriginal and Torres Strait Islander businesses to ensure they thrive and prosper. At any given time, at least 70% of our staff identify as Aboriginal, Torres Strait Islander or South Sea Islander.

Role: First Nations Engagement Coordinator
Reports to: Head of Marketing
Direct Reports: None
Leadership Team: No
Location: Circular Quay, Sydney NSW
Work Type: Permanent, Full Time: 37.5hrs p/w
Salary Band: Welcome to Country – Salary Band 1

The Role

As First Nations Engagement Coordinator you will contribute to the broader aim of the Marketing team to build our brand and to build and maintain healthy stakeholder relationships, specifically with WtC’s Suppliers and Operators that are First Nations led and operated (currently 145 businesses). Your primary focus will be engagement initiatives that benefit WtC’s First Nations’ Operators and Suppliers. These engagement activities will range in nature but may include community engagement, communications, promotions, events and/or community building. You will come to know our First Nations business partners well enough to be able to anticipate their needs and to help inform the sort of wrap around support that WtC should provide in order to optimise the experience of listing with WtC and joining our community.

Key Responsibilities

Help to create, build and maintain engagement initiatives that benefit Welcome to Country’s First Nation’s operators and suppliers
Maintain communication channels with Welcome to Country’s First Nation’s operators and suppliers (remote and in person when possible) specically around relevant news, offers, changes, blogs and general interest etc from Welcome to Country
Collaborate with all Marketing team members, as well as members of other teams at WtC and channel relevant information, content, good news stories
Help manage stakeholder engagement activities with WtC operators, suppliers, and the broader Aboriginal and Torres Strait Islander community to ensure successful relationships.
Collaborate with the Marketing Team to manage content marketing partnerships
Support the Marketing Team in managing internal and external Business-As-Usual (BAU) partnership initiatives, ensuring smooth execution and timely delivery.
Other duties, as required by the Head of Marketing, from time to time.

Experience/ Qualifications

A minimum of 2 years demonstrated experience working in a role as a Community Engagement Officer, Marketing Assistant or similar
Experience working in the First Nations community engagement/ tourism/ travel or retail sectors (desirable) Experience using design tools will be highly regarded, but not required
Knowledge of the Not-for-profit and/or social enterprise sector
Experience working with First Nations people and communities – mandatory
A degree in Community Services, Marketing or Communications will be highly regarded, but not required.

Attributes and Skills

Excellent oral and written communication skills
Strong attention to detail
Strength based approach to problem solving
Good knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
Critical thinker, ability to problem-solve and multitask
Excellent time-management skills
Great interpersonal, presentation and communication skills
Ability to follow direction and to respond to instruction in a professional and timely manner Team player

Benefits of Working at Welcome to Country

A fun, supportive and fexible workplace (work from home a minimum of one day per week, or as agreed) A culturally safe workplace that celebrates and centers First Nations’ culture
Competitive salary packaging as a registered Not-for-Profit charity
On the job training with occasional professional development opportunities
Staff discounts on our range of products
A central headquarters office located in Circular Quay, Sydney

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For a confidential discussion regarding this position, please contact:
Katie McLeish – Chief Operations Officer
[email protected]
0407 384 311